Shipping policy
SHIPPING AND DELIVERY
1. United States
Normally Super Rush orders are Dispatched in 1-2 b.days, and courier delivers in 3-6 b.days, against an upcharge of $37.99 for complete order.
Normally Rush orders are Dispatched in 3-4 b.days, and courier delivers in 4-7 b.days, against an upcharge of $9.99 for complete order.
Normally Regular orders are Dispatched in 4-7 b.days and courier delivers in 7-8 b.days.
2. Rest of the World
We offer multiple shipping options to suit different delivery needs, including Regular, Rush, and Super Rush shipping.
Shipping charges and estimated delivery timelines vary depending on the destination country, and selected shipping method.
For the most accurate and up-to-date information, customers are advised to refer to the shipping options displayed at checkout, where estimated delivery timelines and applicable charges for Regular, Rush, and Super Rush shipping will be shown before order confirmation.
3. Important Notes Regarding Shipping and Delivery
Embroidered/Altered/Screen Printed/Customized items may take 1 to 5 B days more.
Super Rush & Rush delivery time frame specified above is for Orders less than $200. For Orders above $200, it might take longer than the specified time frame for super rush & rush delivery.
Orders placed with the Super Rush option and also containing wholesale discount will still be processed and prepared within the Super Rush time frame. However, such orders will be shipped using a slower courier service instead of the fastest courier option.
Bigger orders according to their size may take upto 20 to 30 b.days for delivery.
Please note that the delivery timeframes mentioned above do not include any delays caused by customs clearance. If your package is held by customs, the time spent in clearance will not be counted as part of the stated delivery days.
For Rush and Super Rush orders, PO Boxes are not acceptable. Please provide a physical address.
Please note that courier delivery times are estimates and RMF Scrubs cannot be held accountable in any form for any delays caused by the courier company.
Remote Area Surcharge – Super Rush Orders:
Please note that Super Rush delivery service may not be available for shipping addresses located in remote or extended service areas as determined by the courier company (such as DHL, UPS, or any other courier used for the shipment).
If a Super Rush order is placed with a shipping address located in a remote area, one of the following options will apply:
- The customer may provide an alternative shipping address that is not classified as a remote area by the courier company
- The customer may pay the applicable remote area surcharge, the amount of which will be communicated via email after order review
- If neither option is possible, the order will be shipped using our Regular Shipping service instead of Super Rush, and the Super Rush shipping up-charge will be refunded accordingly
Please note that remote area status can only be verified after the order has been placed and reviewed through the courier system.
If you would like to confirm whether your shipping address falls under a remote area before placing an order, kindly contact us via email prior to ordering.